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Frequently Asked Questions

We’ve compiled a list of answers to common questions.

What can I do with bitB v2?

bitB v2 has the ability to dynamically map your network into Physical, vPhysical and Logical topology maps.

WHAT MANUFACTURERS ARE SUPPORTED BY BITB V2?

bitB v2 supports Cisco, Arista and F5. We continue to add new manufactures based on user requests.

IS THERE A COST FOR SERVICE DESK SUPPORT?

The first year of Service Desk Support is included with the purchase of bitB Perpetual license.

WHAT KIND OF REQUEST CAN I SUBMIT WITH THE SERVICE DESK?

You can search the bitB knowledgebase, submit technical support requests, licensing and billing questions, product trial questions and other questions or you can report a bug, suggest a new feature or suggest improvements.

 

 

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