Online Videos
Learn what bitB can do and how to do it.
Service Desk
Search our knowledgebase or raise a bitB Support request. Note: Access is provided free until bitB v1 is released. At that time a support contract is required to access the Service Desk.
Documentation
View bitB Documentation Here.
bitB Release Notes
list of all bitB features , Bugs
Frequently Asked Questions
We’ve compiled a list of answers to common questions.
- What can I do with bitB v2?
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bitB v2 has the ability to dynamically map your network into Physical, vPhysical and Logical topology maps.
- What manufacturers are supported by bitB v2?
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bitB v2 supports Cisco, Arista and F5. We continue to add new manufactures based on user requests.
- Is there a cost for Service Desk support?
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The first year of Service Desk Support is included with the purchase of bitB Perpetual license or a bitB Annual Subscription.
- What kind of request can I submit with the Service Desk?
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You can search the bitB knowledgebase, submit technical support requests, licensing and billing questions, product trial questions and other questions or you can report a bug, suggest a new feature or suggest improvements.
- I placed an order for the Beta version of bitB but I did not receive the confirmation email with the download link and license.
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This can happen when your email system blocks the email as SPAM. First, check your junk or SPAM folder. Second, email bitb.support@qosnetworking.com to get the confirmation email sent to a new email address. Send the email from the same email address you registered when you ordered bitB. Enter the following for the subject line – Beta version of bitB – Confirmation not received – new_email_address. We will send the email confirmation to the new email address.
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